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3 For Service Providers

1 Can I use social media in LivBetter?

LivBetter does allow you to access your friends on your FaceBook account. This makes it easy to invite them to join your circle of support, request support from them, or offer support to them. LivBetter will also post any support activities you arrange with…

2 Cloud computing

The phrase “Cloud” has been around for several years now. Simply put, the cloud is the internet. And cloud computing is the growing trend for businesses to access more of their data and applications through the web, rather than on local computer hardware,…

3 Diversity and cultural groups

LivBetter is only a tool for consumers and supporters to connect. It can encourage, but not moderate, the support that is offered. Because of the way LivBetter works, people needing specific, culturally appropriate support, or people offering specialised…

4 Do I need to install software?

No, LivBetter can be used as an App or as software-as-a-service (or as a "web-app'). The software is stored in the Cloud and accessed via the internet. What is Software-as-a-Service. When connected to the internet, your computer or mobile device downloads…

5 Fees and charges

LivBetter is Free for people in need of care and support, their family and friends that support them, and community volunteers. What Fees do service providers have to pay? LivBetter charges a percentage-based fee on transactions for paid support activities…

6 Further reading

Here is a selection of information that influenced the thinking about “technology to enable older people to live independent and productive lives at home for longer.” [1] For Australian demographics and trends: Australian Bureau of Statistics, Census…

7 How can I get help about LivBetter?

Different levels of help are available in LivBetter. Each page has it’s own “Help” via the menu at the top right of the screen.

8 How do I change my password?

Your username and password are important and identify you in the system. Please keep your password secure and do not allow anybody else to use your password. If you think your password has been compromised, please change your password. To change your password,…

9 How do I find out what's going on?

If you use a mobile device and the LivBetter App, all of your activities are conveniently accessed through the "What's Going On" function on the main menu. If you are not using the LivBetter App, you can access all of you LivBetter activities through the…

10 How do I invite people to join my circle of support?

You need to be a member of LivBetter to be able to offer support to someone. (Find out how to join the LivBetter community here: How do I register with LivBetter?) You can offer support to someone from the main menu page in LivBetter: Step 1: Click on the…

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