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5 For Partners

1 Additional revenue opportunities for Hubs

Hubs can generate additional revenue through value added services, for example: · Endorsing (or vetting) specific service offerings – charging service providers to undertake the accreditation process. · Advertising for service providers (e.g. service…

2 Analytics

Hubs get all the data from LivBetter utilisation through their portals. They can use this to identify service gaps, and can then choose to respond by developing new services.

3 Can I use social media in LivBetter?

LivBetter does allow you to access your friends on your FaceBook account. This makes it easy to invite them to join your circle of support, request support from them, or offer support to them. LivBetter will also post any support activities you arrange with…

4 Cloud computing

The phrase “Cloud” has been around for several years now. Simply put, the cloud is the internet. And cloud computing is the growing trend for businesses to access more of their data and applications through the web, rather than on local computer hardware,…

5 Contractual obligations of Hubs

Hubs will have clear responsibilities and accountabilities that are documented in a Hub Agreement when appointed. If the Hub does not meet its obligations under these arrangements, LivBetter reserves the right to terminate the agreement and transfer all users…

6 Diversity and cultural groups

LivBetter is only a tool for consumers and supporters to connect. It can encourage, but not moderate, the support that is offered. Because of the way LivBetter works, people needing specific, culturally appropriate support, or people offering specialised…

7 Do I need to install software?

No, LivBetter can be used as an App or as software-as-a-service (or as a "web-app'). The software is stored in the Cloud and accessed via the internet. What is Software-as-a-Service. When connected to the internet, your computer or mobile device downloads…

8 Exclusivity for Hubs

Hubs get an exclusive right to operate the technology for their constituency. This can include specified regions or client groups within regions. Hub territory is negotiated on a realistic basis to accommodate the resources of the backing organisation. Expanded…

9 Fees and charges

LivBetter is Free for people in need of care and support, their family and friends that support them, and community volunteers. What Fees do service providers have to pay? LivBetter charges a percentage-based fee on transactions for paid support activities…

10 Further reading

Here is a selection of information that influenced the thinking about “technology to enable older people to live independent and productive lives at home for longer.” [1] For Australian demographics and trends: Australian Bureau of Statistics, Census…

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